Frequent Questions

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What makes the Cirrus ABS Small Business Suite solution a superior choice among template-based websites? In a word: RESULTS! Other solutions don't provide what you need to succeed online. Our Small Business Suite offers everything you need to successfully market your business online, including a professional design, a powerful yet intuitive website management platform, functional business applications, flexible widgets, comprehensive knowledge center, hosting, email, website analytics, and live U.S.-based support. For details, review our SBS list of comprehensive features. [permalink] Do I have to sign a lengthy contract to use the Cirrus ABS Small Business Suite? Not at all. We're so confident clients will love our Small Business Suite solution that we'll never ask them to sign a contract! We want to earn your business every month. And if we don't? You're free to leave either program at any time. [permalink] Do you have a free, no-obligation setup call with the Small Business Suite? Our Web experts will be happy to explain the Cirrus Small Business Suite program to you, answer your questions, walk you through a demonstration of the website's features and back-end management tools, and discuss opportunities for your business to get results. As always, you're under no obligation and there's no charge for talking with us. [permalink] Do you interview the Small Business Suite client for design and content choices? Yes. One of our Web experts will work with you to help you configure your website solution, choose and personalize your template design, and coach you on developing your content. We provide a range of high-quality video and document-based instruction on all the topics critical to your success, including copywriting for the Web, search engine visibility, social media, and much more. [permalink] How much HTML or Web design experience do I need if I use the Cirrus ABS Small Business Suite? None! If you can send an email or use Microsoft Word, then you can manage your Cirrus Small Business Suite website. Furthermore, our embedded training videos provide step-by-step instructions on how to use each and every tool. And if you're ever stuck, our live support team is always just a call away! Explore our SBS features to see how easy it is to manage your own website! [permalink] If I want to get found on the Internet, what Search Engine Optimization services are available to Small Business Suite? The power of our Small Business Suite program is in the range of services we provide to help you get found online. First, we provide you with high-quality video and document-based instruction on how to make your search engine optimization goals a reality. Second, we offer continual updates on the latest search engine trends and techniques to keep you ahead of the pack. Third, we offer powerful tools through the Small Business Suite program that help you with the technical optimization of your website, taking care of the many behind-the-scenes tasks, and making it easy to adjust things on the fly. [permalink] What does Software as a Service (SaaS) mean, and of what benefit is it to me? Our Cirrus ABS Small Business Suite websites are - along with our award-winning eBusiness Suite technology - prime examples of Software as a Service (SaaS) products. Essentially, each is a software application that we license to you and other customers as a "service on demand." You subscribe to it on a "pay-as-you-go" basis. This enables you to take advantage of the most advanced Web technology without paying a sky-high price for it in one lump sum up front. For a small monthly fee, you get the applied software you need - no more, no less - to achieve your business goals. And you pay for it only as long as you want it. The SaaS model is an extremely efficient, cost-effective way for you to establish a strong Web presence and easily manage information input/outflow. [permalink] What makes the Cirrus ABS Small Business Suite perfect for my business model? The Cirrus ABS Small Business Suite package is compatible with any business model. That's because it provides a cost-effective way for businesses to get the tools they need for online success. Included in the program is a professional image, powerful functionality, high search engine visibility, and social media marketing tools. SBS is a turnkey solution, too - so you have just one vendor for all your website and online marketing needs. We don't make you sign a contract, either, because if ever there's a point at which our solution isn't working for you, we don't want you to use it. We offer our solution as a monthly service so you can afford the technology and keep on using it as we update it. We won't let SBS ever become obsolete! [permalink] What services and support come with the Cirrus ABS Small Business Suite Solution every month? Our Small Business Suite solution comes with everything you need to be successful online, including ... a powerful website a wide range of business application modules template-based design, personalized for your needs hosting domain assistance email (provided through Google Corporate Gmail Service, for up to 10 free email accounts) website usage training videos and knowledge base website platform updates and enhancements as they're released online marketing knowledge and training (SEO, social media, email, etc.) email/chat/phone support (during normal business hours) Click here for a list of detailed features that come with our SBS solution. [permalink]

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